Terms and Conditions

Funky Flask is a brand of Orda Ventures LLP, which operates www.thefunkyflask.com and sells the beverages offered on it.

Business address: WeWork, Roshni Tech HUB, Marathahalli Main Road, Bengaluru 560037, Karnataka, India.

LLPIN: ACQ-9428

GSTIN: 29AAJFO8003C1ZE

FSSAI licence number of Orda Ventures LLP: 11226333001590

Email: hello@thefunkyflask.com

Phone: +91 99878 95108

These Terms and our Delivery, Cancellation and Refund Policy apply to purchases through this website. Our Privacy and Browser Storage Policy explains how we handle personal information.

You must be at least 18 years old and legally capable of contracting to place an order. Please provide accurate contact and delivery details.

Products, pack sizes, prices and available delivery locations are displayed on the website. Prices include applicable taxes; delivery and any other charges are shown before payment. Payments are processed through Razorpay using the methods available at checkout. Cash on delivery is not currently available.

Your order is confirmed when payment is successfully verified and the website displays an order-success confirmation. Please retain your order or payment reference. If you are charged without receiving confirmation, contact us so we can check the payment.

We may decline or cancel an order because of unavailable stock, an unserviceable address, a material pricing error or reasonable concerns about fraud or unlawful activity. We will inform you and refund amounts collected for any cancelled items, together with applicable delivery charges where the entire order is cancelled. We will not substitute products or increase the agreed price without your consent.

Bulk orders, machines, kiosks and partnership enquiries require separate confirmation and, where applicable, a quotation or agreement. Submitting an enquiry does not create a purchase commitment.

Please read the product description and label, including ingredients, allergens, storage instructions and the use-by or best-before date. Store products in a cool, dry place away from direct sunlight and follow any product-specific refrigeration instructions. Once opened, consume promptly and within two hours, unless the label specifies a shorter period.

Natural variation in taste, colour and effervescence may occur. This does not affect your rights where a product is unsafe, defective or materially different from its description.

The beverages are not medicines. Website information and customer testimonials are not medical advice or a promise of a particular health outcome. Consumption is not recommended for children under 13. If pregnant, nursing, taking medication or managing a medical condition, seek advice from a qualified healthcare professional before consumption.

Our branding, website content and images may not be copied or commercially used without permission or another lawful basis. Product images are illustrative; the product description and mandatory label information remain relevant to your purchase.

“Ask Funky Flask”, where available, is automated AI assistance and may make mistakes. It cannot provide medical advice, accept orders, process payments or approve refunds. Please contact customer care for assistance with purchases or complaints.

We remain responsible for our obligations as seller, including where delivery or payment services are provided by others. Nothing in these Terms excludes liability that cannot lawfully be excluded, or limits your statutory consumer rights.

To the extent permitted by law, we are not liable for indirect or consequential commercial losses arising from website use. This does not exclude liability for unsafe products, fraud, wilful misconduct or any other non-excludable liability.

Indian law governs these Terms. Courts in Bengaluru have jurisdiction, subject to your right to approach any competent consumer commission or other forum available under applicable law.

Updates to these Terms apply prospectively. Orders already confirmed remain governed by the terms accepted when ordering.

Customer care operates Monday to Saturday, 10 am to 6 pm, excluding national holidays.

Grievance Officer: Dr Sujata Acharya, Managing Partner

Email: ordaventures@gmail.com

Phone: +91 99878 95108

Address: Orda Ventures LLP, WeWork, Roshni Tech HUB, Marathahalli Main Road, Bengaluru 560037.

We acknowledge complaints within 48 hours and resolve them within one month of receipt.